Privacy Policy

Last updated: January 10, 2025

Your Privacy Matters

At VentSafe, we understand that your mental health data is among the most sensitive and personal information you have. This privacy policy explains how we collect, use, store, and protect your information when you use our platform.

Privacy First Approach

We built VentSafe with privacy as our foundation. Your data is encrypted, anonymized where possible, and never shared without your explicit consent.

Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Password (encrypted and never stored in plain text)
  • Display name (optional)
  • Account preferences and settings

Mental Health Data

  • Mood tracking entries and ratings
  • Journal entries and reflections
  • AI chat conversations and responses
  • Physical wellness metrics (sleep, exercise, etc.)
  • Activity patterns and correlations

Technical Information

  • Device type and operating system
  • Browser type and version
  • IP address (anonymized for analytics)
  • Usage patterns and feature interactions

How We Use Your Information

Service Delivery

  • • Provide mood tracking and journaling features
  • • Generate AI-powered insights and recommendations
  • • Maintain and improve platform functionality
  • • Sync data across your devices

Platform Improvement

  • • Analyze usage patterns (anonymized)
  • • Improve AI algorithms and responses
  • • Enhance user experience and features
  • • Ensure platform security and stability

How We Protect Your Data

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your mental health data is additionally encrypted with user-specific keys.

Access Controls

Strict access controls ensure only authorized personnel can access systems. No individual can access your personal data without explicit business need.

Data Minimization

We collect only the data necessary to provide our services and delete unnecessary data according to our retention policies.

Regular Audits

Our security practices are regularly audited by third-party security firms to ensure we maintain the highest standards.

Data Sharing and Disclosure

We Do Not Sell Your Data

VentSafe will never sell, rent, or trade your personal information or mental health data to third parties for commercial purposes.

Limited Disclosure Scenarios

We may share your information only in these specific circumstances:

  • With your explicit written consent
  • To comply with legal obligations or court orders
  • To protect against fraud or security threats
  • In case of emergency where disclosure may prevent serious harm
  • With service providers under strict confidentiality agreements

Your Privacy Rights

Access & Control

  • • View all data we have about you
  • • Export your data in portable formats
  • • Correct inaccurate information
  • • Delete specific entries or your entire account

Privacy Preferences

  • • Opt out of data analytics
  • • Control AI training data usage
  • • Manage communication preferences
  • • Request data processing restrictions

Children's Privacy

VentSafe is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@ventsafe.dhuddly.dev.

International Users

VentSafe is based in the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located and our central database is operated.

We implement appropriate safeguards for international data transfers and comply with applicable data protection laws, including GDPR for European users and other regional privacy regulations.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Sending an email notification to your registered email address
  • Posting a notice on our platform
  • Requiring acknowledgment of changes upon login

Your continued use of VentSafe after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@ventsafe.dhuddly.dev

Subject Line: Privacy Policy Question

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 48 hours.